|What is MCListServ.com?|
MCListServ.com is a Minecraft server list that reports the uptime and votes among servers. These factor in to a server's score. The higher the server's score, the higher it is ranked on MCListServ.com.
|I didn't recieve a confirmation email when I signed up!|
First, you may want to check your spam folder to see if you got it. The Email came from Support@MCListServ.com, you may want to try to search for that in your email also. If you still can not find your confirmation email please email us at firstname.lastname@example.org.
*Please Note: We have been getting a lot of emails about people buying Minecraft from minecraft.net and not getting a confirmation email from them. We do not own Minecraft. We can not help you with your purchase of minecraft. It looks like people are searching for "Minecraft confirmation email" in google after they buy Minecraft from minecraft.net and it is taking them here. I love my SEO is so great but please refer to http://help.mojang.com/ instead of our support. Thank you. And remember, once you get your purchase straight you can come back here to find a server. :)
|The Minecraft authentication server could not be reached at this time?|
This is one we can't do much about. You are getting this error becuase Minecraft's authentication servers are down. The only thing you can do here is to come back and try again later.
|What is Minequery?|
Minequery is used to query the servers added to MCListServ.com. With Minequery, it makes it possible to pull the current players online and the each player's name. It is a Bukkit server plugin, so you will need the CraftBukkit server mod along with the Bukkit mod.
Although it is optional to install Minequery in order to add your server on MCListServ.com, without it, it is impossible to retrieve the players online on your server and how many players it can hold.
The release thread on Bukkit can be found here.
|What is Votifier?|
Votifier is a Bukkit plugin whose purpose is to get notified when a vote is made on a Minecraft server list for the server. Votifier creates a lightweight server that waits for connections by a Minecraft server list and uses a simple protocol to get information about that vote. In other words, it allows you to give your players rewards if they vote for your server. Information and help about Votifier can be found here.
|What is WebChat?|
WebChat is the plugin used to interface your server's page with your server's chat. You must go here to download the plugin. To use the plugin you must have access to a mysql server or use mysql on your server. If you do not have mysql on your server, you can use http://www.freemysql.net/. Then just enter in your mysql inormation to the 'chat2' table and the web to server chat box will come up. If your server's chat does not come up please check your mysql info in your config.yml in teh WebChat folder and your info in the Manage Server page.
|Why is my server showing offline?|
We could not make a connection to your server. This can also be due to a firewall or routing issue. If your server has been brought back online since it was reported offline when it actually was, it may also be due to your server not being updated yet. Servers are only checked every 5 minutes.
|Can I get my server's uptime reset?|
Yes and no. We do one reset on your uptime 24 hours after you added your server. This is so if you have initial problems getting your server listed and on the site they should be resolved within the 24 hour period. Other then that, we will not reset your uptime unless there was a problem with our site. This list is to give people a true idea of what a server is like. If you have hosting problems or DNS problems that had to be worked through then that factors in to how reliable your server is.
|What makes up the server's score?|
Your server's score is determined by a formula that uses your uptime percentage, how many votes you have, and how many days your server has been listed on our site. Also, servers that have minequery, webchat, and votifier get a small bonus to their overall score.
|I can see my server in Manage Servers, but I can't see them on the list. Why?|
If your server fell below 20% uptime percentage then your server is marked as inactive. If the server is inactive we remove it from the list. We still keep a record of it for you but it will no long show on the list.
|Why were the votes reset?|
Every month we reset all the votes. This is to give all the new servers a chance to become popular. Remember, your server will still get a bonus the longer your server has been listed here.
|I lost votes!|
Yes, you did. We review votes from time to time and remove illegitimate votes place from proxies.
|Why can't I vote?|
There are a few reasons why you can't vote.
|I need to change ______ on my server. How do I?|
Simply go to your server's page and click "Edit Server" on the top. You can change any information there.
|I think a server is cheating on votes. What do I do?|
Send an email to email@example.com with the URL of the server and we'll look into it and take action if needed. Also, even though we take this serious and look into every report, we do not respond to all abuse reports.
|I need help with something else!|
You can contact us by email at firstname.lastname@example.org.